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Privacy Policy

Last updated: 12/12/2024

TenderRadar is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, process, and protect personal data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller is Archweb, Lindleya 16, 02-013 Warsaw, Poland (TIN: 7182079547). For data protection matters, please contact us at: support@tenderradar.com.

Data We Collect

We process the following categories of personal and company data:

  • Contact Details: Name, email address, phone number.
  • Company Data: Company name, business address, VAT ID, for contract execution, invoicing, and legal obligations.
  • Account Data: Username, password (stored in encrypted form).
  • Payment Data: Payment information, including billing address and transaction history.
  • Technical Data: IP address, browser type, operating system.
  • Usage Data: Browsing history, search queries, and other data related to your use of our website and services.
  • Log Data: Information about visited pages, clicked links, access time and date.
  • Cookies: We use cookies and similar technologies to collect information about the use of our services.

Some data, such as technical or log data, may be collected automatically during the use of our services.

Purposes of Processing

We process personal data for the following purposes:

  1. Service Provision: Contact, account, technical, and usage data – for contract execution and service improvement.
  2. Payment Handling: Contact and payment data – for processing transactions and invoicing.
  3. User Communication: Contact and account data – for handling inquiries and notifying about changes.
  4. Legal Compliance: Contact, payment, and account data – to comply with legal obligations (e.g., tax laws).
  5. Service Security: Technical, usage, and log data – to protect against unauthorized activities.
  6. Marketing (with consent): Contact and usage data – to send offers and promotional materials.

We process only the data necessary to achieve the above purposes.

Cookies

Our website uses cookies and similar technologies to enhance site functionality, analyze usage, and tailor services to user needs.

Types of Cookies:

  • Essential: Required for proper website operation and cannot be disabled.
  • Analytical: Help us understand how users interact with the site to improve functionality.
  • Functional: Provide additional features, such as remembering user preferences.

Upon your first visit, you can consent to analytical and functional cookies. You can adjust your browser settings to manage cookies at any time.

Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Delete data under certain conditions ("right to be forgotten").
  • Restrict data processing.
  • Object to processing, including for marketing purposes.
  • Transfer your data to another entity.

To exercise these rights, contact us at support@tenderradar.com.

Data Sharing

Your data may be shared with:

  • Collaborating entities, such as payment providers.
  • Legal authorities, as required by law.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access and use. Regular security audits are conducted.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Changes will take effect 14 days after being announced via email or a system notification. Continued use of the service after the updated Privacy Policy takes effect constitutes acceptance. If you do not accept the changes, you may terminate the agreement by notifying us at support@tenderradar.com.